Frequently Asked Questions

1. Do you offer worldwide shipping?

Yes, we offer worldwide shipping to most countries. We strive to ensure that our products are accessible to customers across the globe. Shipping times and costs may vary depending on your location. Please check our shipping policy or contact our customer support team for more details on delivery options to your area.

2. How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days, and delivery times range from 5-14 business days. For expedited shipping, please check the available options during checkout.

3. What shipping carriers do you use?

We use reliable global carriers such as DHL, UPS, FedEx, and local postal services to ensure your order is delivered safely and on time. You’ll receive a tracking number once your order has been dispatched.

4. Can I track my order?

Yes! Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to follow your package’s journey through the shipping carrier’s website.

5. Do you offer free shipping?

Yes, we offer free shipping worldwide on orders over $69.

6. Can I change my shipping address after placing an order?

Once your order has been placed, we process it quickly to ensure timely shipping. If you need to update your shipping address, please contact us as soon as possible, and we’ll do our best to accommodate your request before the order is shipped.

7. What should I do if my order is lost or damaged in transit?

If your order is lost or damaged during shipping, please contact our customer support team immediately. We will assist you in filing a claim with the carrier and resolve the issue to ensure your satisfaction.

If you have any questions, please contact at hi@wiggletots.com